Accessibility
All supporters are welcome at Bristol Rovers Football Club.
The matchday experience is important to everyone and the Club appreciates that disabilities are wide-ranging and that not all are visible.
It is the Club's aim to ensure inclusivity and understanding for all.
Disabled Supporters' Association
The official Bristol Rovers FC Disabled Supporters' Association is an independent supporters' group formed in May 2017. It is run by disabled supporters, for disabled supporters.
The role of the Disabled Supporters' Association is:
- To represent all disabled supporters of Bristol Rovers FC in their dealings with the club.
- To assist with improving the facilities and policies that affect disabled supporters.
- To bring together disabled supporters along with their family and friends - by encouraging and organising social events and meetings to air views and gather feedback that can be presented to the Club.
The BRFC DSA wants to offer help to all disabled fans on match days.
Our representatives will contact visiting clubs (irrespective of whether they have a DSA or not) and offer our assistance to any disabled members of that club concerning their visit to The Memorial Stadium.
All Bristol Rovers supporters are welcome to join the BRFC DSA – after all, disability affects everyone. Family, friends, PAs are all welcome to join along with our disabled supporters.
If you wish to join the BRFC DSA or for any enquiries/information, please email our Secretary via DSAbristolrovers@outlook.com.
We are also on social media - you can find us on Twitter/X @BRFCDSA, Facebook Bristol Rovers FC Disabled Supporters Association and Instagram bristolroversdsa2023.
The club's Disability Access Officer is Clare McDonagh, who can be contacted here.
Disabled Parking Bays
The Memorial Stadium sadly has extremely limited match day parking due to the Club's residential location.
The Club has 22 disabled bays which are fully booked at this time by home season ticket holders.
However, if you wish to be added to the waiting list please do contact the Club as spaces on occasions become available, even mid-season.
The available numbers do vary between matches for both home and away fans depending on anticipated crowd sizes.
The Club does provide a handful of parking spaces for our disabled visitors which can be booked via Clare McDonagh.
Travelling to the Mem
Buses
All local buses are now wheelchair accessible and many have low floor access and all recognised assistance animals can travel for free. The closest bus stop to the Memorial Stadium is Filton Avenue which is off Gloucester Road at one end and Muller Road at the other end.
Taxis
Uber and Private Hire services operate in Bristol and many are wheelchair accessible and can provide a suitable alternative to the bus or car. The recommended point of drop off is Filton Avenue as this is the only access point to the ground.
Club Facilities
The club shop, reception, executive boxes, all bars, stands and the ticket office all have disabled access at Bristol Rovers FC.
The Memorial Stadium is accessible to disabled supporters and has 19 spaces for home supporters and 6 for away fans. The home spaces are currently fully booked by season ticket holders, but if away fans do not take up their allocation, there may be extra spaces available on a match by match basis. Wheelchair supporters are also able to bring a carer/companion free of charge.
There is an area within the South Stand set aside for home and away ambulant disabled fans however they may choose to sit or stand elsewhere within the Stadium. The South Stand is under cover and sheltered plus it has easy access to nearby disabled toilets.
Home disabled fans who wish to be added to the waiting list please do register with the Club. Be aware that a proof of disability is required for first-time applicants to prevent the system being abused.
The Safety Officer, James Hillier (jameshillier@bristolrovers.co.uk) and the Senior Safeguarding Manager, Louise Smith (louisesmith@bristolrovers.co.uk) can assist you with safeguarding on match day.
On a match day, our stewards and club officials will be more than happy to offer guidance and support to all disabled fans. All non-match days queries can be posed to Clare McDonagh.